Rooster Casino Terms
These Terms and Conditions govern your use of Rooster Casino, operated by Novatrix SRL, registration number 3-102-893958, registered in Cartago, Costa Rica. By creating an account with us, you agree to be bound by these terms in full. Rooster Casino operates under licence No. ALSI-202508056-FI2 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under the Computer Gaming Licensing Act 007 of 2005, supervised by Anjouan Licensing Services Inc. We remind every player searching for "rooster bet casino" or "rooster casino login" that the English version of these terms always prevails over any translated version we provide, including our Norsk, Italiano, Francais CA and Arabic localizations.
Eligibility and Account Rules
We only allow access to Rooster Casino to players who are at least 18 years old, or the legal gambling age applicable in their country of residence. We do not provide services to residents of Australia, Austria, Belarus, Belgium, Brazil, France, Germany, the Netherlands, Poland, Russia, Spain, the United Kingdom, the United States and a number of other restricted jurisdictions listed in our policy. We permit only one account per player; if we detect multiple accounts, we will terminate them and suspend all related payouts. We may also confiscate funds and suspend access where we detect overlapping IP addresses between two or more accounts, and we consider such decisions final and not subject to appeal.
At Rooster Casino, we do not currently operate as a no-account casino. Every player must register, verify their details and accept these terms before playing. We require that our platform be used strictly for personal, non-commercial purposes. By registering, you also confirm to us that you are not accessing Rooster Casino through a VPN or any similar tool designed to mask your true location.
Deposits and Withdrawals
We set a minimum deposit of EUR 20 or the equivalent across all supported methods, including Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Paysafecard, Neosurf, Postepay, MiFinity, and crypto such as Ethereum, Tether, Dogecoin, Litecoin and Bitcoin Cash. All deposits we process are instant and free of charge, and we do not accept third-party payments under any circumstance. Even where a crypto method would technically allow a smaller deposit, we still require an amount equivalent to EUR 20 before we can process any withdrawal request.
Our minimum withdrawal threshold is EUR 20 or USD 20, with equivalents in NOK, CAD, NZD, AUD, JPY and ZAR. We process most withdrawal methods, including Apple Pay, Google Pay, Paysafecard, Neosurf, MiFinity and all cryptocurrencies, instantly and free of charge, while Visa and Mastercard withdrawals take 1 to 3 banking days and bank transfers take 3 to 5 banking days with a minimum of USD 500. We cap withdrawals at EUR 5,000 per week and EUR 20,000 per month, counted from the last successful cashout, though we may make exceptions for our most active players. If the total amount wagered since your last deposit is below three times that deposit, we reserve the right to charge applicable deposit and withdrawal processing fees.
Identity Verification
We may require identity verification before releasing any payout, and we may hold refunds or withdrawals until this process is complete. We may ask for passport details, identity cards, proof of residence and source-of-funds statements in Latin or Cyrillic script, or request video verification where documents are unclear. If we cannot reach you by e-mail or phone within two weeks of your withdrawal request, we may lock your account for failing to complete KYC. Winnings from bonuses or real-money play may be forfeited if we do not receive complete KYC information within 40 days of our request. Where you refuse to supply documents, or where discrepancies arise between your documents and your account data, we reserve the right to close your account and confiscate the funds held within it.
We also apply a monthly administrative fee of at least EUR 25 to accounts that remain dormant for 12 consecutive months, provided the balance remains positive.
Bonuses and Promotions
We offer a welcome package of up to EUR 5,000 plus 300 free spins spread across four deposits, each requiring a minimum deposit of EUR 20 or USD 30, with wagering set at 40x. Our general bonus rules state that only one bonus may be active at a time, deposit bonuses do not stack, and bonus duration is limited to 7 days unless stated otherwise. We set maximum bet limits during wagering at EUR 5, USD 5, and equivalents in other currencies, and any breach of this limit forfeits all bonus winnings associated with the account. Real money in your account is always wagered first, and a bonus is automatically cancelled once the linked balance falls to EUR 0.05 or less.
We also run a Tuesday Reload, a Friday Reload, a Black Friday Month with a daily free-to-play Deal Wheel, Lucky Spin, Lucky Box, a Bonus Shop, tournaments and a referral programme paying EUR 100 once a referred player registers, deposits and wagers accordingly. All bonuses we offer are unavailable to players from Israel, Spain, Sweden, the United Kingdom and the United States, and no-deposit bonuses and free spins are excluded in a number of additional countries listed in our Bonus Policy. We encourage players searching for a "rooster bet casino no deposit bonus" or a "rooster bet casino promo code" to review the full Bonus Policy, as terms there control over any summary shown on our promotions page.
Our VIP and Loyalty Programs
Our Loyalty Program includes a journey map with 20% daily and 10% weekly cashback, alongside Lucky Spin, Lucky Box and the Bonus Shop. We treat cashback and cash rewards as bonuses, applying 10x wagering with a maximum win capped at 10x the bonus amount, a cap that persists even after wagering requirements are met. Our VIP Club operates strictly by invitation; our VIP managers select candidates based on loyalty, activity level and overall contribution. We do not publish tiers, thresholds or per-level values for this program. Benefits we extend to VIP members include a personal account manager, raised cashback percentages, faster cashouts, heightened limits, exclusive tournaments and special gifts.
Games and Providers
We work with 173 game studios, including Pragmatic Play, Hacksaw Gaming, Playtech, KA Gaming and our own in-house studio, Rooster, which has produced 10 titles. Our lobby includes Slots, Table Games, Jackpot, Megaways, Bonus Buy and Live Casino sections, with live dealer games supplied by Pragmatic Play Live, Creedroomz, ICONIC21 and others. Slots contribute 100% toward bonus wagering, while table games such as blackjack, roulette and video poker contribute 5%, except when played with a live dealer, in which case they do not count at all.
Customer Support
We provide 24/7 live chat support staffed entirely by human agents, with no automated bot responses, alongside e-mail support at [email protected] and a FAQ section. Whether you are looking for help with a "rooster bet casino login" issue or questions about a "rooster bet casino withdrawal," our support team remains available around the clock to assist you.
Changes to These Terms
We may update these Terms and Conditions from time to time, and continued use of Rooster Casino after any changes constitutes your acceptance of the revised terms. We encourage all players to review this page periodically, particularly before making a deposit or requesting a withdrawal, so that you remain informed of your rights and obligations when using our platform.