Our Rooster Casino Safer Play Hub

Our Commitment to Safer Gambling

Our Rooster Bet platform is licensed and regulated, and we take our obligations around player protection seriously. We require every player to be at least 18 years old, or the legal age of majority in their country of residence, before creating an account with us. Age verification is part of our standard account checks, and we reserve the right to request identity documents at any stage to confirm eligibility.

At Rooster Casino, we also monitor account activity patterns that may indicate problematic behaviour, such as rapidly increasing deposits, extended session lengths, or repeated attempts to chase losses. Our Rooster Bet team reviews these signals and may reach out directly to players who appear to need additional support or information about our responsible gaming tools.

Tools We Offer to Help You Stay in Control

Our Rooster Bet Casino account settings include several practical tools that let you shape your own gaming experience. We encourage every player to explore these options early, before they feel they are needed, so that healthy habits are built in from the start.

• Deposit limits – set daily, weekly or monthly caps on how much you add to your account
• Loss limits – define the maximum amount you are willing to lose within a chosen period
• Wagering limits – control how much you stake across sessions
• Session time reminders – receive alerts when you have been playing for a set duration
• Cooling-off periods – pause your account for a short break, typically from 24 hours up to several weeks
• Self-exclusion – close your account for an extended period, or permanently, if you need a longer break from gambling

Our RoosterBet support agents can walk you through setting up any of these tools via live chat, available 24/7. Once a limit is set, it cannot be increased immediately — any request to raise a deposit or loss limit takes effect only after a cooling-off period, giving you time to reconsider the decision calmly rather than in the moment.

How to Set a Limit or Self-Exclude

1. Log in to your Rooster Bet account
2. Navigate to your account settings or the responsible gaming section
3. Choose the tool you want to activate, such as a deposit limit or self-exclusion
4. Select the amount or duration that fits your needs
5. Confirm your choice, or contact our support team for assistance

If you would prefer not to navigate the settings yourself, our RoosterBet customer support team is always available to apply any of these measures on your behalf, quickly and confidentially.

Recognising the Signs of Problem Gambling

We at RoosterBet want our players to be able to recognise the early warning signs of unhealthy gambling habits, both in themselves and in people close to them. Some common indicators include:

• Spending more money or time gambling than originally planned
• Chasing losses by increasing bets or depositing more funds
• Neglecting work, studies, family or social responsibilities because of gambling
• Borrowing money or selling possessions to fund gambling activity
• Feeling anxious, irritable or restless when not gambling
• Hiding the extent of gambling activity from friends or family
• Using gambling as an escape from stress, sadness or other problems

If any of these feel familiar, we strongly encourage you to pause and use one of the tools described above, or reach out to our Rooster Bet support team for a confidential conversation about your options.

Support Organisations We Recommend

Alongside the tools available directly on our Rooster Bet platform, we also recommend turning to independent, specialised organisations that offer free, confidential support to anyone affected by problem gambling. These include:

These organisations operate independently from Rooster Casino and provide a neutral space to discuss concerns, access counselling, or simply learn more about managing gambling behaviour. We encourage anyone who feels affected, directly or indirectly, to make use of these free resources.

Protecting Younger and Vulnerable Players

Our Rooster Bet Casino platform is strictly intended for adults, and we take underage access very seriously. We verify identity and age documentation as part of our standard account review process, and any account found to belong to a minor is closed immediately with all related activity voided. We also recommend that parents and guardians install filtering or parental control software on shared devices to prevent minors from accessing gambling platforms, including ours.

We at RoosterBet also ask players to consider the wellbeing of family members and dependents when managing their gaming budget. Gambling should never come at the expense of essential living costs, and our deposit and loss limit tools are designed specifically to help maintain that balance. Players exploring our Rooster bonus offers are encouraged to always set limits before opting into any promotion.

Dormant Accounts and Account Closure

We want to be transparent about how inactivity is handled on our platform. Accounts that remain dormant for 12 consecutive months are subject to a monthly administrative fee of at least EUR 25 while a positive balance remains. If you are taking a break from gambling, we recommend using our self-exclusion or cooling-off tools rather than simply leaving an account inactive, as this gives you clearer protection and avoids any unexpected fees.

Should you decide that a permanent break from gambling is the right choice, our RoosterBet team can close your account entirely upon request, with no obligation to return in the future.